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Customer Reviews.

service

5

The service I received couldn't be improved on.

05 July 2019

service

5

The brake fluid change was sorted quite quickly Jordan from the service dept was most pleasant and helpful and took time to sit down and explain the Health Check details

04 July 2019

sales

5

Scot very good and explained everything

04 July 2019

service

5

Friendly helpful professionak

01 July 2019

sales

5

Helpful friendly staff who helped take the stress out of purchasing a new mini

01 July 2019

service

5

Everything was sorted out perfectly. Exceptional.

25 June 2019

service

5

I arrived at my appointed time and was offered a coffee while I waited for my car.

24 June 2019

service

5

Good prompt service, no issues

23 June 2019

service

4

Dan the man

21 June 2019

service

5

The service given by all the staff was good, from booking in, to people on the day. They were polite, helpful and attentive. Special thank you to Daniel Thorley who dealt with me on the Mini Service Desk and is an asset to your customer service team.

19 June 2019

service

5

easy to book a service appointment and work carried out to schedule

16 June 2019

sales

4

Scot McNeil was extremely helpful from beginning to end, great customer service.

16 June 2019

service

5

They couldn't do enough for us to be honest and this has been consistent throughout our experience with Knights mini,Well-done to all.

13 June 2019

service

3.5

waited for quote sometime on my manufacturing test.

13 June 2019

service

4

I got as close to the deal wanted 5 stars if my part ex was more

11 June 2019

service

4

John Parkes was very helpful, explained everything and look after me as a customer

09 June 2019

service

3

The collection/return of my mini was not all It could have been.

07 June 2019

service

3.5

I didn't actually have a service

07 June 2019

service

2

Car not ready when we arrived despite being phoned to say it would be. Ariel removed. Found it on the back seat of the car.

01 June 2019

service

5

As above.

28 May 2019

service

5

Everything was explained very well.

27 May 2019

service

5

First class service

21 May 2019

service

5

As above I always find Knights provide a five star service.

20 May 2019

service

4

Work completed quickly which was great as I waited with the car.

16 May 2019

sales

5

Stoke mini team were fab!

11 May 2019

service

2

The time to be served was lengthy considering there was lots of staff wondering around. We were told the price would include a full wash and valet of the vehicle which was done but not at all to a good standard.

08 May 2019

service

4

They took the car and gave me another car very quickly. The only problem was it was difficult to know who I was dealing with - other than that I wouldn't hesitate to go back there, great service

07 May 2019

service

3.5

When I got to my car my windscreen was covered in grease spots and so was part of my bonnet. It took several attempts once home to remove them and my windscreen was badly smeared.

05 May 2019

service

5

Was told ingredients of service and fact that work would be completed in an hour and a half Decided to wait and all work was completed in one hour twenty minutes which was very good

04 May 2019

service

5

Nothing bad to say

03 May 2019

service

5

Easy to book an appointment. Really friendly staff - nothing was too much trouble. Booked car in, given cup of coffee and staff organised a taxi home for me which was timely and saved me a lot of hassle! Also washed and valeted car which was lovely!

03 May 2019

service

5

Good value for money and I can rest assured that the work i've paid for is carried out to a high standard.

30 April 2019

service

4

My service experience was very good