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Customer Reviews.

service

3

Poor see above plus car not cleaned

15 August 2019

service

5

I was informed of what was being done and made comfortable whilst waiting

12 August 2019

service

5

Service was completed in time given.

11 August 2019

service

5

Very happy, friendly staff.

09 August 2019

service

5

Resolved problem swiftly

09 August 2019

service

5

Great service, fast. Well looked after

08 August 2019

service

5

Delivered everything as promised.

06 August 2019

service

3

car collected, bought back within time with work done.

04 August 2019

sales

5

Can't fault anything

04 August 2019

service

5

Car was professionally serviced and everything was explained what exactly had been done on my car

03 August 2019

sales

5

Totally satisfied and very happy with the whole experience.

01 August 2019

service

3.5

I didn't have a service - I had all new brake pads! But Knights were friendly efficient and helpful.

30 July 2019

service

4

Good experience in general

26 July 2019

service

5

always great service

24 July 2019

service

5

As previous answer, always great service from the Mini team

22 July 2019

service

5

Again.the way im treated is like a VIP and value for money in general is comparable with some items better value for money eg mot also i have my own personal service person !

22 July 2019

sales

5

Kept me intouch and even offered me a curtsey car

17 July 2019

service

4

Went as expected

13 July 2019

service

5

All work delivered on time

12 July 2019

service

4

Happy with the service provided

11 July 2019

service

5

The Service personnel I dealt with went out of their way, when it became apparent I would need to leave my car overnight

08 July 2019

sales

4

On the whole very good, but some items were missing from the vehicle which we had to ask about. eg Gardex system, red triangle

08 July 2019

service

5

The staff I have dealt with have been extremely friendly to talk to and very helpful in scheduling work to fit around my needs. A courtesy car was provided without hesitation and they ensured it would suit my needs (big enough for a car seat & buggy)

07 July 2019

service

3.5

Very satisfied

06 July 2019

service

5

The service I received couldn't be improved on.

05 July 2019

service

5

The brake fluid change was sorted quite quickly Jordan from the service dept was most pleasant and helpful and took time to sit down and explain the Health Check details

04 July 2019

sales

5

Scot very good and explained everything

04 July 2019

service

5

Very helpful staff

02 July 2019

sales

5

Helpful friendly staff who helped take the stress out of purchasing a new mini

01 July 2019

service

5

Friendly helpful professionak

01 July 2019

service

5

Everything was sorted out perfectly. Exceptional.

25 June 2019

service

5

I arrived at my appointed time and was offered a coffee while I waited for my car.

24 June 2019

service

5

Good prompt service, no issues

23 June 2019

service

4

Dan the man

21 June 2019

service

5

The service given by all the staff was good, from booking in, to people on the day. They were polite, helpful and attentive. Special thank you to Daniel Thorley who dealt with me on the Mini Service Desk and is an asset to your customer service team.

19 June 2019

service

5

easy to book a service appointment and work carried out to schedule

16 June 2019

sales

4

Scot McNeil was extremely helpful from beginning to end, great customer service.

16 June 2019

service

3.5

waited for quote sometime on my manufacturing test.

13 June 2019

service

5

They couldn't do enough for us to be honest and this has been consistent throughout our experience with Knights mini,Well-done to all.

13 June 2019

service

4

I got as close to the deal wanted 5 stars if my part ex was more

11 June 2019

service

4

John Parkes was very helpful, explained everything and look after me as a customer

09 June 2019

service

3

The collection/return of my mini was not all It could have been.

07 June 2019

service

3.5

I didn't actually have a service

07 June 2019

service

2

Car not ready when we arrived despite being phoned to say it would be. Ariel removed. Found it on the back seat of the car.

01 June 2019

service

5

As above.

28 May 2019

service

5

Everything was explained very well.