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Customer Reviews.

service

5

Prompt attention, relaxing place to wait

02 January 2020

service

3

Very disappointed that the day after my car had its mot a warning light came on as all my tyres had low pressure. I would have thought that air pressure would have been checked routinely

28 December 2019

service

5

Knights are an exceptional franchise

23 December 2019

service

5

Personal and professional attention. Really good service

23 December 2019

service

5

Pleasant staff. Well looked after

22 December 2019

service

5

Excellent service and very comfortable waiting area.

22 December 2019

service

5

Excellent service and advice

20 December 2019

service

3

I asked for something to be done to which I was told it had been but on checking my paperwork I was misinformed

16 December 2019

service

5

Efficient and professional

14 December 2019

service

4

Kept well informed throughout the whole process

10 December 2019

service

5

Excellent...love having my car washed...it smells lovely when I pick it up. Thank you.

10 December 2019

sales

5

Overjoyed from beginning to end.

09 December 2019

sales

5

Very pleasant staff, showroom was offering a comprehensive view of what was on offer. Staff very patient and able to answer all our questions, we were kept up to date with progress at each stage.

09 December 2019

service

4

It took a while to eventually get the job done but it was finished to a very high standard.

05 December 2019

service

5

Done in the time they said it would and gave simple explanation that brake pads would need replacing in the near future

05 December 2019

service

3.5

I experienced what I expected within an appropriate timescale

03 December 2019

service

5

Good staff, pleasent waiting area. Kept informed and updated , and good body work repair.

03 December 2019

service

5

No problems did everything needed and good taxi service

02 December 2019

sales

4.5

We could not drive the exact spec of vehicle we wanted to buy

02 December 2019

service

5

Amber who looked after me was amazing.

01 December 2019

service

5

I felt the person I dealt with cared about what he was doing.Always a good sign.His name was Daniel.

29 November 2019

service

4

Very happy some times you have to wait a few weeks for a hire car

29 November 2019

service

5

Quick, friendly! Didn't make us feel like we were a bother

26 November 2019

service

5

See previous answer!

24 November 2019

service

5

You had to keep the car overnight but arranged a taxi to take me to work.

23 November 2019

service

5

Good service from start to finish both through the bookings the actual service and the aftercare.

22 November 2019

service

3.5

Dealt with efficiently

22 November 2019

service

4

No fuss job done in good time

19 November 2019

sales

5

Mimi has a great customer retention policy

09 November 2019

sales

5

Staff very friendly, not overbearing or pushy. Explained everything clearly

07 November 2019

sales

1

Awful services from James Ashworth, poor experience on collection, convoluted returns process for previous vehicle. Failure to provide vehicle as ordered ie decal on front bonnet.

07 November 2019

service

5

Kept us informed regarding progress and provided video evidence of the work completed

07 November 2019

sales

5

Love the Car, Salesman Marc Dovey was excellent throughout,not pushy found us a great deal.My Type of Shopping. I was working and my wife was ill, so Marc delivered the car to our hope. Exceptional service.

06 November 2019

service

5

..

06 November 2019

service

1

Pointless warranty, badly made car, shocking service and ridiculously expensive

03 November 2019

service

5

Quick kept informed at every stage Good friendly staff

01 November 2019

service

5

Always good Service

31 October 2019

sales

2.5

I don't feel like I was told all the potential options I could have had (perhaps I came across as not wanting to pay anything additional). I had no follow up call to say how I was doing with the car after purchasing.

28 October 2019

service

5

Great service everytime! Jordan really helpful.

27 October 2019

service

5

John Parkes was particularly helpful

26 October 2019

service

5

Staff were very polite and helpful

23 October 2019

sales

5

Ben Stazaker Was amazing from first entering the dealership up until we collected our new minis

20 October 2019

sales

4

My initial sales contact changed during my purchase. I would have liked more proactive contact whilst I was waiting for my new car to be delivered as I had to chase a few times. When I did the reposes was always positive, polite and informative.

20 October 2019

service

5

only requested MOT on this visit as more extensive work done 3 months ago. However, the price for MOT was good, and received a complimentary car wash and vacuum - thank you.

15 October 2019

service

5

Very good service

13 October 2019

sales

5

Good service. Very professional and helpful at every stage.

12 October 2019

service

5

Staff are always courteous, helpful and well informed.

12 October 2019

sales

4

After a bad experience earlier in the year Demi went out of her way to ensure we were completely satisfied

11 October 2019

service

5

Quick reliable