Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

This year they have serviced our 2 Mini's. On both occasions the centre staff were all very friendly, polite and professional. They listened to what we wanted, gave us a price for the work needed and kept us informed at all times of the progress.

08 October 2019

sales

5

Customer focused and attentive.

05 October 2019

sales

5

Good service from start to finish.

24 September 2019

service

5

Staff are so prompt to speak to you

24 September 2019

service

5

Very polite and helpful

22 September 2019

service

3

Unfortunately I am not satisfied with the service from my sales advisor, however all the other staff I dealt with did make up for her lack of integrity. Jordon who dealt with me in the service department was very professional, cheerful and friendly

22 September 2019

service

5

Sarah, the front of house service manager with whom I dealt, was very friendly, informative and clear explaining possible outcomes of the fault investigation. The issue was remedied while I was on site and the customer service is always excellent.

16 September 2019

service

5

Everything I requested was carried out the advice a knowledge of staff from the parts department who checked the front grille was the correct one the booking in staff answered all my questions even the lady who looks after the coffee shop excellent

13 September 2019

service

5

Excellent service

12 September 2019

service

5

Because I am completely satisfied

09 September 2019

sales

5

I was updated every step of the way. Enjoyed the experience. All questions were answered. Very helpful with the part ex of a 5 month old mx5. All down to mark mcneil at knights stoke

08 September 2019

service

5

Friendly service delivered as promised

02 September 2019

service

2

car serviced in May told I had 6-7mm on my brake pads. 3 months later told they need replacing as only had 3mm on them. I did not use 3-4 mm of brake pads in 3 mths told it's because you measure outside not inside why not measure the bit that wears?

29 August 2019

service

5

Always friendly & have time for you even when busy. Work hard to make the experience as pleasant as possible. Professional & reliable.

29 August 2019

service

5

Car thoroughly checked over

29 August 2019

service

4

when i collected my car everything was explained and a appointment made for the future health check and MOT

29 August 2019

service

5

All staff I dealt with were friendly, polite and efficient.

24 August 2019

service

5

You kept in touch to let me know progress - no complaints.

18 August 2019

service

5

Work carried out efficiently and the car cleaned ready for collection

17 August 2019

service

3

Poor see above plus car not cleaned

15 August 2019

service

5

I was informed of what was being done and made comfortable whilst waiting

12 August 2019

service

5

Service was completed in time given.

11 August 2019

service

5

Resolved problem swiftly

09 August 2019

service

5

Very happy, friendly staff.

09 August 2019

service

5

Great service, fast. Well looked after

08 August 2019

service

5

Delivered everything as promised.

06 August 2019

sales

5

Can't fault anything

04 August 2019

service

3

car collected, bought back within time with work done.

04 August 2019

service

5

Car was professionally serviced and everything was explained what exactly had been done on my car

03 August 2019

sales

5

Totally satisfied and very happy with the whole experience.

01 August 2019

service

3.5

I didn't have a service - I had all new brake pads! But Knights were friendly efficient and helpful.

30 July 2019

service

4

Good experience in general

26 July 2019

service

5

always great service

24 July 2019

service

5

As previous answer, always great service from the Mini team

22 July 2019

service

5

Again.the way im treated is like a VIP and value for money in general is comparable with some items better value for money eg mot also i have my own personal service person !

22 July 2019

sales

5

Kept me intouch and even offered me a curtsey car