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Customer Reviews.

service

4

All works completed on time

13 April 2021

service

4

All good

09 April 2021

sales

5

Dealership went above and beyond and made it a special day to remember when I collected the new mini

09 April 2021

service

5

Response to battery replacement

09 April 2021

service

5

The way and manner i was treated was impeccable as always theyre professional efficient courteous polite and never snobby or artogant or obnoxious never never they never talk down to me its alwsys a pleasure !

09 April 2021

sales

5

Andy was fantastic throughout the whole process, I can't praise him enough. From talking me through any paperwork at point of purchase to helping me setup the MINI app at point of delivery.

09 April 2021

sales

5

Always happy to sort and issue out

08 April 2021

sales

5

Easy handover

04 April 2021

sales

5

Friendly staff

04 April 2021

sales

5

Kept informed and professional

02 April 2021

service

5

.

02 April 2021

sales

4

covid restrictions meant I had to complete paperwork etc online and some of the personal touch was missing but overall very good.

01 April 2021

sales

4

Length of time to wait for the car to arrive was the only reason I didn't give it a 10.

28 March 2021

service

4

They were helpful and great friendly staff, it was also a very busy morning where the staff had a lot to do as they were under staffed and against it, they were fantastic.

27 March 2021

sales

5

Car was ready, Andy went through all the new details with me for the remodel. During this difficult time with C-19 the service was still very good.

26 March 2021

service

5

Jordan was great. Dealt with everything and kept me informed. His customer service is outstanding

25 March 2021

service

5

My car had a thorough check which reassured me.

23 March 2021

service

5

On time, easy process

22 March 2021

service

5

Fast and efficient which was great. The people I dealt with on site listened and were good at communication. The booking process for me was the only let down as this was done by a call centre and not the branch, this definitely was the weakest link

22 March 2021

service

4

Ability to book around work, regular updates and estimates of everything needed.

22 March 2021

service

5

I no my car as received excellent service total trust

21 March 2021

service

5

Excellent service

21 March 2021

sales

5

As above

20 March 2021

service

4

Pleasant staff as always. Dan is always very helpful.

19 March 2021

service

5

Professional service given by friendly welcoming staff.

17 March 2021

service

5

Carried out what they said they would & did not charge as much for my trouble

17 March 2021

sales

5

No hidden expenses,everything is clear and nice

16 March 2021

service

4.5

Pleased with service generally, but no-one is a perfect 5 eh?

15 March 2021

sales

5

Can't fault a thing. Emma Cureton, the sales executive, was not only helpful and knowledgeable throughout the whole process, but supportive and friendly too. Can't have been easy through the pandemic.

14 March 2021

sales

5

Ever with covid the service was excellent

14 March 2021

sales

5

Although things have been difficult with covid the actual purchasing experience was relatively straightforward and in some ways easier than normal .

13 March 2021

sales

5

Emma Cureton dealt with my initial query and kept me regularly updated throughout the whole purchase process

12 March 2021

service

5

Staff were helpful,polite and the work completed very quickly.

10 March 2021

service

5

Services were completed on time and video was very helpful

08 March 2021

service

5

Was kept informed with anything requiring attention ...Jordan is very helpful

08 March 2021

sales

5

Staff kept me well informed at various stages.

03 March 2021

service

5

All went well.

01 March 2021

service

5

Stress free process, great covid safety measures, friendly staff

28 February 2021

service

5

No trouble at all. Due to the current circumstances I had to wait while it was being done. I had access to hot drinks and the staff were friendly.

27 February 2021

service

5

Staff very professional. Rand when car was ready for collection

27 February 2021

service

5

.

24 February 2021

sales

5

Excellent service!!!

23 February 2021

service

4

Friendly service. clean, smart showroom. Efficient

20 February 2021

service

4

Really nice work force to have bought a car from

19 February 2021

service

5

All fine but missed the coffee and valet however understand that this was due to Covid restrictions.

19 February 2021

service

5

I'm getting the vehicle I want

15 February 2021

sales

5

Emma was very helpful, ensured I was happy with my car and the handover was good.

12 February 2021

service

4

Very satisfied as video of vehicle was sent to me re inspection. All explained when I picked up vehicle only minor picky point is that vehicle could not be valeted but understandable in the pandemic

12 February 2021

service

4

It was easy to book, drop off and collect. The communication once my car had been in the service centre was by text and email, which was great and included a video but it was a bit unclear whether my car was ready to collect.

11 February 2021

service

5

They both took the 'stress' out of a 'stressful' situation