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Customer Reviews.

service

4

It took a while to eventually get the job done but it was finished to a very high standard.

05 December 2019

service

5

Done in the time they said it would and gave simple explanation that brake pads would need replacing in the near future

05 December 2019

service

3.5

I experienced what I expected within an appropriate timescale

03 December 2019

service

5

Good staff, pleasent waiting area. Kept informed and updated , and good body work repair.

03 December 2019

sales

4.5

We could not drive the exact spec of vehicle we wanted to buy

02 December 2019

service

5

No problems did everything needed and good taxi service

02 December 2019

service

5

Amber who looked after me was amazing.

01 December 2019

service

4

Very happy some times you have to wait a few weeks for a hire car

29 November 2019

service

5

I felt the person I dealt with cared about what he was doing.Always a good sign.His name was Daniel.

29 November 2019

service

5

Quick, friendly! Didn't make us feel like we were a bother

26 November 2019

service

5

See previous answer!

24 November 2019

service

5

You had to keep the car overnight but arranged a taxi to take me to work.

23 November 2019

service

5

Good service from start to finish both through the bookings the actual service and the aftercare.

22 November 2019

service

3.5

Dealt with efficiently

22 November 2019

service

4

No fuss job done in good time

19 November 2019

sales

5

Mimi has a great customer retention policy

09 November 2019

sales

1

Awful services from James Ashworth, poor experience on collection, convoluted returns process for previous vehicle. Failure to provide vehicle as ordered ie decal on front bonnet.

07 November 2019

sales

5

Staff very friendly, not overbearing or pushy. Explained everything clearly

07 November 2019

service

5

Kept us informed regarding progress and provided video evidence of the work completed

07 November 2019

sales

5

Love the Car, Salesman Marc Dovey was excellent throughout,not pushy found us a great deal.My Type of Shopping. I was working and my wife was ill, so Marc delivered the car to our hope. Exceptional service.

06 November 2019

service

5

..

06 November 2019

service

1

Pointless warranty, badly made car, shocking service and ridiculously expensive

03 November 2019

service

5

Quick kept informed at every stage Good friendly staff

01 November 2019

service

5

Always good Service

31 October 2019

sales

2.5

I don't feel like I was told all the potential options I could have had (perhaps I came across as not wanting to pay anything additional). I had no follow up call to say how I was doing with the car after purchasing.

28 October 2019

service

5

Great service everytime! Jordan really helpful.

27 October 2019

service

5

John Parkes was particularly helpful

26 October 2019

service

5

Staff were very polite and helpful

23 October 2019

sales

4

My initial sales contact changed during my purchase. I would have liked more proactive contact whilst I was waiting for my new car to be delivered as I had to chase a few times. When I did the reposes was always positive, polite and informative.

20 October 2019

sales

5

Ben Stazaker Was amazing from first entering the dealership up until we collected our new minis

20 October 2019

service

5

only requested MOT on this visit as more extensive work done 3 months ago. However, the price for MOT was good, and received a complimentary car wash and vacuum - thank you.

15 October 2019

service

5

Very good service

13 October 2019

sales

5

Good service. Very professional and helpful at every stage.

12 October 2019

service

5

Staff are always courteous, helpful and well informed.

12 October 2019

service

5

Quick reliable

11 October 2019

sales

4

After a bad experience earlier in the year Demi went out of her way to ensure we were completely satisfied

11 October 2019

sales

5

The staff are lovely at Mini Centre, always make you welcome and nothing is too much trouble.

10 October 2019

service

5

This year they have serviced our 2 Mini's. On both occasions the centre staff were all very friendly, polite and professional. They listened to what we wanted, gave us a price for the work needed and kept us informed at all times of the progress.

08 October 2019

sales

5

Customer focused and attentive.

05 October 2019

sales

4

No problems with any aspects except slight delay in getting the vehicle on the initial date and being prematurely given the wrong information. ie had a photograph of the wrong spec car.

28 September 2019

service

5

Staff are so prompt to speak to you

24 September 2019

sales

5

Good service from start to finish.

24 September 2019

service

3

Unfortunately I am not satisfied with the service from my sales advisor, however all the other staff I dealt with did make up for her lack of integrity. Jordon who dealt with me in the service department was very professional, cheerful and friendly

22 September 2019

service

5

Very polite and helpful

22 September 2019

service

5

Sarah, the front of house service manager with whom I dealt, was very friendly, informative and clear explaining possible outcomes of the fault investigation. The issue was remedied while I was on site and the customer service is always excellent.