From start to finish the whole process was well explained and no pressure was placed to make any of the choices
Again, the service was very good. I felt well looked after, Jordan was friendly and explained the process and and outcome of the services really well.
My mini needed a 3 year service and the stop/start system was not working. When I collected my car the stop/start worked again and it had been beautifully cleaned both inside and out.
Simple process, excellent product knowledge, good customer service
My car was also cleaned inside and out when returned
Seem like good genuine people.
Very professional service and great knowledge from the service team
I can't fault the service experience at knights
The person that I spoke to (Jordan) was very helpful and friendly. He had remembered us from previous visits and having that acknowledgement of being recognised from previously adds a much welcomed personal touch to the service.
Very efficient handling of the MOT that was required (at a time that suited us) plus follow up attention needed to replace the multi media screen that was faulty and was duly replaced Excellent service from Jordan
Everything was explained and I was kept up to date
Everything was fine, well organised and efficient. Jordan was great.
Always good with their service
Job was done as they said
Went for a service on the Saturday, did not have to wait to long. Jordan was extremely helpful and attentive, went through the service paper work with me.
Great service. Very pleasant and eager to please.
Staff helpful and took time to explain the cars new features.
Happy with the service
Always well looked after
I had an appointment almost immediately I rang, the problem - poor windscreen washer water - was assessed and dealt with smoothly.
Great service and valet
Very helpful staff. found a courtesy car at short notice when I had to return with ongoing problems. Kept me well informed what was happening.
Everyone is really helpful, Demi was always on-hand to answer any questions and help out.
Efficient, polite, overall a good customer service experience.
very friendly professional staff, non pushy and very patient
Highest standards as always, thank you for the lovely coffee
The stars say it all
Staff are great
Just had a long wait dropping off car and collecting
Good service. Friendly staff.
All the staff were really polite and very helpful
Excellent service overall. Meet and Greet could be improved. 3 staff at desks, none on telephone, no-one attempted to make any eye/verbal contact with me as I approached service area.
I took my car here as I had a good experience when my had electrical issues. I have concerns regarding the sharing of information with easy care and the repairers following a no fault accident.
Great service from sales man. Jack Casewell No problems with delivery. Picking up car was great as car was covered up in showroom ready to be unveiled.
Friendly, superb site, professional, prompt. Afte service been great too could not be happier
Everything was fine
My rear windscreen wiper doesn't appear to be working since window replaced so will have to call and bring it back in which is inconvenient
Car was registered before the order form was signed and invoice was not issued until 03/01/2020. The car is described as "2019 mini" but not delivered until 03/01/20. It should have been registered post 01 Jan and then would have been "2020 mini".
Prompt attention, relaxing place to wait